Shipping Policy

Effective Date: April 20, 2026

At MrGilly’s Closet, we aim to deliver your orders as quickly and efficiently as possible. This Shipping Policy outlines how we process and ship your orders.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing may be slightly delayed. In such cases, we will notify you via email.

2. Shipping Time

Estimated delivery times are as follows:

Custom Suits: 3–4 weeks (made-to-order & tailored)
Shoes: 3–5 business days
Soccer Jerseys: 4–5 business days (pre-sale items ship after production is completed)
Accessories: 3–4 business days

Please note: Delivery times may vary depending on your location, production timelines, and courier delays.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout. In some cases, we may offer free shipping promotions.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.

5. Delivery Delays

Delays may occur due to:

Weather conditions
Customs processing
Courier service delays
High order volumes

We are not responsible for delays caused by courier companies or external factors.

6. Incorrect Address

Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.